Get instant support before or after signup. Ask pricing questions before joining, get dashboard and product guidance after signup, and call whenever you need help with everyday Next Up workflows.
Next Up gives prospects and customers a direct support channel for common questions without forcing you to search through documentation first.
Ask about pricing, plans, setup, demos, AI Phone, hardware, SMS, and whether Next Up fits how your business handles customers.
Owners and managers can ask about business hours, staff, queue settings, kiosk access, Payment Tracker, TV displays, AI Phone logs, billing, and more.
Call anytime for common questions. Private account-specific help requires the Support Verification Code from your dashboard.
The support experience is built around real product questions: how to configure settings, find pages, understand billing, and use the walk-in tools during busy days.
Ask how to edit business hours, add staff, manage the public queue, use kiosk access, or find notifications.
Ask about Payment Tracker, revenue reports, TV displays, SMS, AI Phone setup, hardware, and plan options.
The public Next Up Support phone is for pricing, setup, and customer help. The AI Phone Assistant demo remains part of the separate AI Phone product demo flow and is unlocked through the homepage lead form.
Use the support phone when you have pricing or setup questions before signup. If you already use Next Up, sign in and open the dashboard chat when you want help inside the app.
Existing users can also sign in and open the Support Assistant from the dashboard.