10DLC SMS Marketing Compliance

This public page is provided for carrier and Twilio review of the NextUpService kiosk marketing SMS opt-in flow. QUEUEMS LLC doing business as NextUpService operates this service at https://nextupservice.com/.

Marketing SMS Opt-In Flow

Customers opt in to marketing SMS only by manually checking the optional SMS marketing checkbox. The checkbox is unchecked by default and is shown on the kiosk phone-number step.

SMS opt-in flow video

This video demonstrates the kiosk SMS marketing opt-in workflow submitted for 10DLC/CTA review. It shows that the marketing consent checkbox is unchecked by default, optional, and not required to continue check-in.

Checkbox wording shown:

I agree to receive recurring SMS marketing messages, loyalty rewards, and promotional offers/discounts from this business and QUEUEMS. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not required to buy.

Links shown near the checkbox:

Where opt-in appears

The opt-in appears on the kiosk phone-number step. The phone number field is optional, and the SMS marketing checkbox is separate from the phone field, optional, and unchecked by default.

Customers who do not check the marketing checkbox will not receive marketing or promotional messages. Entering a phone number by itself does not opt a customer in to marketing SMS.

Exact checkbox text

Links shown beside the opt-in

Consent evidence logged

When a customer checks the box, the system logs consent evidence including the phone number, timestamp, exact consent text shown, business/location context, visit when available, consent source of "kiosk", selected language, IP address, device/session information, and the policy links shown.

Opt-out and help

Customers can reply STOP to opt out or HELP for help.

Support

For help, contact support@nextupservice.com.